Computer Science and Information Technology - IT Support - AAS

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Program Code: AAS.17136

The IT Support program is designed to prepare students for entry-level employment in various areas within the information technology field. Students will configure, monitor, secure, and administer network resources; as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Also, the IT Support program helps prepare learners to test for the CompTIA A+ certification as well as the TestOut PC Pro certification exams. These certifications make students more marketable to employers as certification validates foundation-level knowledge and skills necessary for a career in IT support. Potential occupations include: Computer Support Specialist, IT Support Specialist, Help Desk Specialist, IT Consultant, Field Technician, Tech Support Technician, Field Supervisor, Systems Hardware Analyst and Network Support Specialist. Additionally, students may apply this program, as a step toward a bachelor's degree

Fall First Year:

CST 126 - Unix/Linux Operating System Credits: 3
CST 128 - Computer Hardware and Troubleshooting Credits: 4
CST 133W - Computer Concepts & Competencies Credits: 4
OAT 151 - Business Communication I Credits: 3

Total Semester Credits: 14

Winter First Year:

CST 129 - Mac OS Troubleshooting Credits: 2
CST 135 - Help Desk Fundamentals Credits: 1
CST 160 - Networking Essentials Credits: 3
CST 161 can be taken in place of CST 160 as a core course, but then cannot be used as an elective
CST 228 - Advanced Computer Troubleshooting Credits: 4
OAT 152 - Business Communication II Credits: 3
ENG 111 and (ENG 112 or ENG 113 ) can be taken in place of OAT 152

Total Semester Credits: 13

Spring First Year:

LW 221W - Fitness and Wellness Credits: 2
Any 2 credit LW course can be taken in place of LW 221W
MTH 119W - Intermediate Algebra Credits: 4
Any Approved College Level Algebra course or higher can be taken in place of MTH 119W (except MTH 153 )

Total Semester Credits: 6

Fall Second Year:

COM 112W - Fundamentals of Oral Communication Credits: 3
COM 114W can be taken in place of COM 112W
CST 163 - Introduction to Windows Network Administration Credits: 3
PHL 210W - Information Technology Ethics & Law Credits: 2
POL 103W - American Politics Credits: 3
POL 105W , POL 212W , POL 215W , POL 220W , POL 221W , POL 223W , POL 225W , POL 228W , HIS 221W , HIS 222W , or HIS 237W can be taken in place of POL 103W
ELE — CST Elective Credits: 6
Recommended Electives include CST 150W , CST 152 , CST 153 , CST 159 , CST 161 , CST 162 , CST 164 and CST 165

Total Semester Credits: 17

Winter Second Year:

CST 268W - Special Topics in IT Support Credits: 2
CST 278 - A+ Certification Prep Credits: 3
ELE - CST Elective Credits: 2
Recommended Electives include CST 150W , CST 152 , CST 153 , CST 159 , CST 161 , CST 162 , CST 164 , and CST 165
ELE - Approved Advanced Elective Credits: 6
Approved Advanced Electives include CST 235W , CST 260 , CST 262 , CST 263 , CST 265 , CST 266 , CST 267 , CST 269 , or any ACE course (2-6 credits).

Total Semester Credits: 13

Total Credits: 63

Notations

A grade of “C” (2.0) or higher is required in all CST courses.
ALL CST courses are Key courses and must be completed within 5 years of completing degree. Failure to complete within the stated time frame will require you to repeat this course.
Proficiency in keyboarding is expected in all CST classes. OAT 170 is available for those students who need to build keyboarding skills.