Computer Science and Information Technology - IT Support - AAS

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Program Code: AAS.17136

The IT Support program is designed to prepare students for entry-level employment in various areas within the information technology field. Students will configure, monitor, secure, and administer network resources; as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Also, the IT Support program helps prepare learners to test for the CompTIA A+ certification as well as the TestOut PC Pro certification exams. These certifications make students more marketable to employers as certification validates foundation-level knowledge and skills necessary for a career in IT support. Potential occupations include: Computer Support Specialist, IT Support Specialist, Help Desk Specialist, IT Consultant, Field Technician, Tech Support Technician, Field Supervisor, Systems Hardware Analyst and Network Support Specialist. Additionally, students may apply this program, as a step toward a bachelor's degree

Fall First Year:

CST 126 - Unix/Linux Operating System Credits: 3
CST 128 - Computer Hardware and Troubleshooting Credits: 4
CST 133W - Computer Concepts & Competencies Credits: 4
CST 160 - Networking Essentials Credits: 3

Total Semester Credits: 14

Winter First Year:

CST 161 - CISCO - Introduction to Networking Credits: 3
CST 228 - Advanced Computer Troubleshooting Credits: 4
MTH 118W - Mathematical Explorations Credits: 4
MTH 119W can be taken in place of MTH 118W
OAT 151 - Business Communication I Credits: 3
ENG 111 may be taken in place of OAT 151

Total Semester Credits: 14

Spring First Year:

CST 129 - Mac OS Troubleshooting Credits: 2
CST 135 - Help Desk Fundamentals Credits: 1
LW 221W - Fitness and Wellness Credits: 2
Any 1 credit LW and LWA or 2 credit LW can be taken in place of LW 221W
POL 103W - American Politics Credits: 3
POL 105W , POL 212W , POL 215W , POL 220W , POL 221W , POL 223W , POL 225W , POL 228W , HIS 221W , HIS 222W , or HIS 237W , can be taken in place of POL 103W

Total Semester Credits: 8

Fall Second Year:

COM 112W - Public Speaking Credits: 3
CST 150W - Information Security Policies, Procedures, and Fundamentals Credits: 3
CST 173 - Introduction to Programming Credits: 3
ET 110 - DC Circuits Credits: 2
OAT 152 - Business Communication II Credits: 3
ENG 112 or ENG 113 can be taken in place of OAT 152

Total Semester Credits: 14

Winter Second Year:

CST 152 - CyberOps Associate Credits: 3
CST 163 - Introduction to Windows Network Administration Credits: 3
CST 268W - Special Topics in IT Support Credits: 2
CST 278 - A+ Certification Prep Credits: 3
PHL 210W - Information Technology Ethics & Law Credits: 2

Total Semester Credits: 13

Total Credits: 63

Notations

A grade of “C” (2.0) or higher is required in all CST courses.
1. CST 128 , CST 129 , CST 133W , CST 161 , CST 163 , CST 228 , and CST 278 are Key courses and must be completed within 5 years of completing the degree. Failure to complete within the stated time frame will require you to repeat this course.