Computer Science and Information Technology - IT Support - Advanced Certificate

Program Code: CTA.35136

The IT Support certificate is designed to prepare students for entry-level employment in various areas within the information technology field. Students will configure, monitor, secure, and administer network resources; as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Also, the IT Support certificate helps prepare learners to test for the CompTIA A+ certification as well as the TestOut PC Pro certification exams. These certifications make students more marketable to employers as certification validates foundation-level knowledge and skills necessary for a career in IT support. Additionally, students may apply this certificate as a step toward an associate's degree.

Fall First Year:

CST 128 - Computer Hardware and Troubleshooting Credits: 4
CST 133W - Computer Concepts & Competencies Credits: 4
CST 160 - Networking Essentials Credits: 3
CST 228 - Advanced Computer Troubleshooting Credits: 4

Total Semester Credits: 15

Winter First Year:

CST 126 - Unix/Linux Operating System Credits: 3
CST 129 - Mac OS Troubleshooting Credits: 2
CST 135 - Help Desk Fundamentals Credits: 1
CST 161 - CISCO - Introduction to Networking Credits: 3
CST 268W - Special Topics in IT Support Credits: 2
CST 278 - A+ Certification Prep Credits: 3

Total Semester Credits: 14

Total Credits: 29

Notations

A grade of “C” (2.0) or higher is required in all courses for the certificate.
CST 128 , CST 129 , CST 133W , CST 161 , CST 228 , and CST 278 are Key courses and must be completed within 5 years of completing the certificate. Failure to complete within the stated time frame will require you to repeat this course.