CST 270 - Special Topics in Network Administration

Credits: 3
Instructional Contact Hours: 3

Serves as the capstone class for the Network program. Gains practical experience through a 30-hour volunteer service learning project to apply and reinforce skills learned in the Network program. Apply in Division office for placement in CST 270 in the semester prior to anticipated placement.

Prerequisite(s): CST 262 or CST 263 or CST 265.
Corequisite(s): None
Lecture Hours: 15 Lab Hours: 30
Meets MTA Requirement: None
Pass/NoCredit: Yes

Outcomes and Objectives

Develop a 30-hour volunteer service learning project involving network administration.
1. Demonstrate customer relation skills.
2. Gather information from users.
3. Analyze job-related work orders.
4. Practice appropriate communication of responses and instructions to users.
5. Use tools and troubleshooting methodologies to analyze and repair network hardware and software.
6. Examine current topics and issues in network administration and technology.
7. Value diversity and citizenship.
Document knowledge or skills learned during the service learning project.
1. Articulate knowledge of networking.
2. Write effectively for the audience.
3. Organize and integrate information into a format that illustrates patterns, clusters, and hierarchies of information.
4. Organize written information using appropriate software to facilitate interpretation.
5. Employ conventions of written, edited, standard English.
6. Document sources in acceptable format.
7. Use appropriate technical vocabulary for the audience.
8. Clarify and analyze the meanings of any network-related words, phrases, and statements.
9. Use software tools to prepare appropriate supporting materials.
10. Organize and present information in tables, charts, and graphs.
11. Communicate effectively in speaking and listening.