COM 114W - Interpersonal Communication

1. Apply basic principles of communication to life experience.
   1. Explain the models of communication.
   2. Identify basic needs in communication.
   3. Distinguish between positive and negative communication behaviors.
   4. Demonstrate an understanding of diversity and its impact on communication.
   5. Practice skills to interact productively with others.
2. Explain the role that self-concept plays in communication.
   1. Identify the important forces that have shape self-concept.
   2. Identify the ways in which one impacts the self-concept of others.
3. Explain the role that perception plays in communication.
   1. Distinguish how differences (e.g., gender, culture, age, health, etc.) impact perceptions.
   2. Describe how perceptions influence communication.
4. Analyze ways in which emotion affects communication.
   1. Describe the difference between facilitative and debilitative emotion.
   2. Assess the impact of facilitative and debilitative emotion on communication.
5. Examine ways in which communication is shaped by language.
   1. Identify the symbolic nature of language.
   2. Choose appropriate language based on context and source in a communication event.
6. Determine the role that nonverbal communication plays in communication.
   1. Identify basic characteristics of nonverbal communication.
   2. Categorize types of nonverbal communication.
   3. Choose appropriate nonverbal communication based on context and source in a communication event.
7. Examine relationships and ways in which they are affected by communication.
   1. Identify the types of relationships.
   2. Identify the stages of relationships.
   3. Evaluate strategies to manage loss of relationship.
   4. Evaluate strategies to improve relationships.
   5. Identify the role of computer-mediated communication on relationships.
8. Evaluate the importance of listening and its impact on communication.
   1. Identify basic aspects of the listening process.
   2. Assess listening behaviors for impact on relationships.
   3. Select appropriate listening responses.
9. Determine ways in which conflict can be effectively managed.
   1. Identify conflict strategies.
   2. Practice effective strategies in managing conflict within interpersonal relationships.
10. Use group interaction to promote learning of all of the above Outcomes and Objectives.
11. Use writing to promote learning of the above Outcomes and Objectives.