FST 306 - Shaping the Future

Credits: 1
Instructional Contact Hours: 1

Focuses on the skills and techniques that a mid-level manager needs to provide leadership and direction in the fire service. Includes discussions on the use of environmental scanning as a tool, the concepts of paradigm shifts, and methods to reframe problems accurately.

Prerequisite(s): None
Corequisite(s): None
Lecture Hours: 15 Lab Hours: 0
Pass/NoCredit: Yes

Outcomes and Objectives

Demonstrate selected skills and techniques needed to perform effectively as a leader in the fire service environment.
1. Employ creative approaches to identify problems having an impact on organizational effectiveness
2. Apply creative group problem solving methods and describe the importance of continuous improvement within the fire service
3. Quantify problems and solutions and use the information to justify a recommendation
4. Explain why people resist change and develop strategies for implementing change within the fire service