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2018 - 2019 Catalog [ARCHIVED CATALOG]
Computer Science and Information Technology - IT Support - AAS
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Program Code: AAS.17136
The IT Support program is designed to prepare students for entry-level employment in various areas within the information technology field. Students will configure, monitor, secure, and administer network resources; as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Also, the IT Support program helps prepare learners to test for the CompTIA A+ certification as well as the TestOut PC Pro certification exams. These certifications make students more marketable to employers as certification validates foundation-level knowledge and skills necessary for a career in IT support. Potential occupations include: Computer Support Specialist, IT Support Specialist, Help Desk Specialist, IT Consultant, Field Technician, Tech Support Technician, Field Supervisor, Systems Hardware Analyst and Network Support Specialist. Additionally, students may apply this program, as a step toward a bachelor's degree
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Total Semester Credits: 14
Total Semester Credits: 13
Total Semester Credits: 6
Fall Second Year:
- COM 112W - Fundamentals of Oral Communication Credits: 3
can be taken in place of - CST 163 - Introduction to Windows Network Administration Credits: 3
- PHL 210W - Information Technology Ethics & Law Credits: 2
- POL 103W - American Politics Credits: 3
, , , , , , , , , , or can be taken in place of - ELE — CST Elective Credits: 3
Recommended Electives include , , , , , , and - ELE — CST Elective Credits: 3
Recommended Electives include , , , , , , and
Total Semester Credits: 17
Winter Second Year:
- CST 268W - Special Topics in IT Support Credits: 2
- CST 278 - A+ Certification Prep Credits: 3
- ELE — CST Elective Credits: 2
Recommended Electives include , , , , , , and - ELE — Approved Advanced Elective Credits: 3
Approved Advanced Electives include , , , , , , , and ACE — (2-6 credits) - ELE — Approved Advanced Elective Credits: 3
Approved Advanced Electives include , , , , , , , and ACE — (2-6 credits)
Total Semester Credits: 13
Notations
- A grade of “C” (2.0) or higher is required in all CST courses.
- ALL CST Network/Programming Electives are Key courses and must be completed within 5 years of completing degree. Failure to complete within the stated time frame will require you to repeat this course. See .
- Proficiency in keyboarding is expected in all CST classes. is available for those students who need to build keyboarding skills.
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